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Returns & Exchanges

Return Policy

  • Returns are easy: Make sure you request your Return Order Number and send your item(s) back to us within 28 days of receiving your order.
  • To create a return access www.mavenscove.com and in the Returns section access with your Email and Order Number to verify if your item is still eligible for return and if it is, create your return order.
  • Please ship your item(s) using a trackable method to the following address and make sure you include the copy of your original packing slip that came in the package. Be certain to ensure the package.

Mavens Cove
Returns Department
807 Airport Access Rd Unit D
Traverse City, MI 49686

  • Merchandise must not be worn, altered, or washed.
  • Merchandise must have all tags attached and be returned in original packaging.
  • Final Sale items may not be returned.
  • All items returned should have a Return Order Number. Unidentified returns will be returned to sender.

REFUNDS & PROCESSING TIME

  • Once you have created your Return Order you must ship within 2 business days.
  • You will be notified via email to the address listed on your account when this transaction has taken place.
  • Once your return has been received by us and authorized you will get your refund.
  • Your banking institution may require additional days to process and post this transaction to your account once they have received the information from Mavens Cove.

NEED A DIFFERENT SIZE/COLOR?

In order to serve you most efficiently, we do not offer merchandise exchanges. With our Free Standard Shipping Nationwide, you'll get the right size or color fastest if you simply place a second order. Once we receive your return, we'll credit your account.

FAULTY GOODS

Please note that items that are damaged as a result of wear and/or tear are not considered to be faulty.

IMPORTANT INFORMATION

  • We have made every effort to display as accurately as possible the colors of our products that appear on Mavens Cove. Due to the fact that computer monitors vary, we can’t guarantee that your monitor's display of any color will be completely accurate.
  • If you receive an item that it is not in perfect condition please contact us immediately.

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